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8#
楼主 |
发表于 2014-7-11 04:41:29
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只看该作者
我就是发货方，我已经跟usps的人说明了情况。letsebuy上面也发帖了，具体请看http://www.letsebuy.com/thread-1611672-1-1.html
你们两个论坛的客服不是一家的吗？怎么感觉您不清楚具体情况呢？
你们仓库到底有没有跟usps说明你们没有收到货物啊，收件方和发件方都一起向usps提出货物丢失，usps才会确信这个货他们真的送错了吧。
usps给我的最新消息如下：
Response to your recent inquiry (Case ID 118532720) (KMM22947368V19332L0KM)
eCustomerCare National <ECCADUSER@usps.gov>
3:09 PM (1 hour ago)
to me
I regret learning of the inconvenience you have experienced. Track and Confirm information indicates Priority Mail package #9405 5036 9930 0317 7324 26 was delivered 6/19/14. My understanding is that your addressee is reporting non receipt of this item; although USPS does show a delivery scan on this article. Please have your addressee contact the delivery office at (302) 737-5771. If the delivery location was to a business or university, please have them contact their mail room or property management office. For future mailings, if you wish for us to obtain a signature upon delivery, please consider adding Signature Confirmation. please contact us at 978-632-5697or by email at USPS.com/email. Please accept our sincere apology for any inconvenience this matter may have caused you. Teri Dunton SPV JFK Post Office 02114 ******** Your privacy is important to us. If you would like additional information on our privacy policy, please visit us online at: www.usps.com. |
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发表于 2014-6-20 23:52:01
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发表于 2014-6-21 01:07:54
